// LEGAL

Terms of Service

These terms and conditions govern your use of our consulting services and website. Please read them carefully before engaging with our services.

// LAST UPDATED: January 1, 2025

// IMPORTANT NOTICE

By accessing our website or engaging our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and InnovationSGP ("Company," "we," "us," or "our"). By accessing our website, engaging our services, or communicating with us, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Description of Services

InnovationSGP provides strategic consulting services, including but not limited to:

  • Business strategy development and implementation
  • Market analysis and competitive intelligence
  • Digital transformation consulting
  • Industry insights and research
  • Strategic planning and advisory services
  • Custom consulting solutions tailored to client needs

3. Service Agreements

Consulting Engagements

All consulting services are provided under separate service agreements that define specific terms, deliverables, timelines, and compensation. These Terms serve as a framework for all such engagements.

Scope of Work

The scope of work for each engagement will be clearly defined in writing. Any changes to the scope must be agreed upon in writing by both parties and may result in additional fees.

4. Client Responsibilities

Clients agree to:

  • Provide accurate, complete, and timely information necessary for service delivery
  • Grant reasonable access to personnel, systems, and data as required
  • Respond promptly to requests for feedback and approvals
  • Maintain confidentiality of proprietary methodologies and intellectual property
  • Pay all fees according to agreed payment terms

5. Payment Terms

Fees and Billing

Consulting fees are based on the scope of work and will be specified in individual service agreements. Payment terms are typically net 30 days from invoice date unless otherwise agreed.

Late Payment

Late payments may incur interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower. Persistent late payment may result in suspension of services.

6. Intellectual Property

Client IP

All client data, information, and existing intellectual property remain the property of the client. We do not claim ownership of any client materials provided to us.

Work Product

Deliverables specifically created for a client become the property of the client upon full payment. General methodologies, tools, and know-how developed or used by InnovationSGP remain our intellectual property.

Third-Party IP

We respect third-party intellectual property rights and expect clients to do the same. Clients warrant that any materials provided do not infringe on third-party rights.

7. Confidentiality

We maintain strict confidentiality regarding all client information and business matters. This confidentiality obligation survives the termination of any service agreement. Clients are expected to maintain similar confidentiality regarding our proprietary methods and business information.

8. Limitation of Liability

To the fullest extent permitted by law:

  • Our total liability for any claim shall not exceed the fees paid for the specific engagement
  • We are not liable for indirect, consequential, or punitive damages
  • We are not liable for client decisions based on our recommendations
  • Clients acknowledge that business strategy involves inherent risks and uncertainties

9. Professional Standards

Our services are provided in accordance with generally accepted consulting practices. We make no guarantee of specific business outcomes, as results depend on numerous factors beyond our control, including market conditions, execution, and client-specific circumstances.

10. Termination

Termination Rights

Either party may terminate a service agreement with written notice as specified in the individual agreement. Termination does not relieve either party of obligations incurred prior to termination.

Effect of Termination

Upon termination, all confidentiality obligations continue, outstanding fees become due, and each party must return or destroy confidential information as requested.

11. Website Use

Permitted Use

You may use our website for informational purposes and to learn about our services. You may not use the website for any unlawful purpose or in any way that could damage or impair the website.

Content Rights

All website content, including text, graphics, logos, and images, is protected by copyright and other intellectual property laws. You may not reproduce or distribute content without permission.

12. Disclaimer of Warranties

Our services and website are provided "as is" without warranties of any kind, express or implied. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Indemnification

Clients agree to indemnify and hold harmless InnovationSGP from any claims, damages, or expenses arising from the client's use of our services, breach of these terms, or violation of any law or third-party rights.

14. Governing Law

These Terms are governed by the laws of [Your State/Country] without regard to conflict of law principles. Any disputes will be resolved through binding arbitration or in the courts of [Your Jurisdiction].

15. Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to natural disasters, war, terrorism, pandemic, or government actions.

16. Modifications

We reserve the right to modify these Terms at any time. Material changes will be communicated to active clients. Continued use of our services after changes constitutes acceptance of the modified Terms.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be replaced with a valid provision that most closely reflects the original intent.

18. Contact Information

For questions about these Terms or our services, please contact us:

// CONTACT: LEGAL

Location

InnovationSGP Legal Department
Kansas City, KS

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